FAQ’s

  • 1

    What does Cetronic Power Solutions do?

    We design, supply, install, maintain, repair, remove and replace power protection devices, such as UPS Systems, voltage stabilisers, transformers, harmonic solutions and diesel generators. We are truly flexible and can provide as much, or as little as our customer’s require. Cetronic provide a nationwide on site service for UPS commissioning, testing, maintenance, repair and battery installation/replacement/disposal. Our on site power monitoring surveys for monitoring power consumption, power harmonics or voltage disturbances are also a speciality using the latest graphical power analysers. Our warehouse and testing facility enables us to perform product customisation, system build, repair and factory acceptance tests (FAT’s).

  • 2

    Why should I buy from/trust Cetronic Power Solutions?

    Having been in business for nearly 50 years, we have gained a wealth of experience and knowledge in this competitive market.  Cetronic is an ISO9001:2008 company and has Safecontractor and Constructionline accreditation Cetronic takes pride in ensuring that requests for quotation, technical and commercial queries are answered quickly and efficiently, offering unbiased customer advice. Try us – you will be pleasantly surprised. Placing orders is also easy, as we accept most major credit cards or if you would prefer a credit account application (without having to fill in forms) decision can be made within about 30 minutes.    

  • 3

    What is a UPS?

    A UPS (Uninterruptible Power Supply) is a device that is installed between the raw mains power coming into a building or room and the critical equipment to be protected against power fluctuations or failures. Read more…

  • 4

    Why do I need a UPS?

    There are a number of reasons you may want to invest in a UPS system but generally it is to protect your critical systems from the effects of power failures, voltage dips and power anomalies. Read more…

  • 5

    Which UPS technology should I choose?

    There are three main types of UPS technology: Offline/ Standby Technology, Line-Interactive Technology, On-Line/ Double Conversion Technology. Read more…

  • 6

    Can I monitor the UPS on my computer/network?

    Yes. You can monitor directly from the UPS to a computer via the RS232 or USB ports, which comes as standard in most new UPS’s. Read more…

  • 7

    Which UPS do I want?

    There are 2 key things to know when selecting a UPS: Read more…

  • 8

    How do I know what size (VA) UPS I want?

    You will need to find out the power requirement of the equipment to be supplied by the UPS. Read more…

  • 9

    How much battery back-up time do I get/need?

    UPS battery back-up times can vary from 2 minutes, to many hours. It all depends on what you need. Read more…

  • 10

    How to specify a UPS

    There are two key things to think about when selecting/specifying a UPS system: Read more…

  • 11

    What is the life of UPS batteries?

    Small to medium UPS batteries generally have a 4-5 year design life. Read more…

  • 12

    Why choose a Modular UPS?

    The main advantages of using a modular UPS system is the ability to increase UPS power as and when required. Read more…

  • 13

    Can I get a small UPS to be hardwired input and/or output, rather than plug-in?

    Yes. We can modify a small UPS having IEC input and output connectors. Read more…

  • 14

    I need 110V input and/or output, can this be done?

    Yes it can, however none of the standard Cetronic UPS’s can accept or supply this voltage. Read more…

  • 15

    What if the UPS system is in a remote or unmanned room and the UPS alarm sounds?

    With the use of a remote alarm panel, UPS system alarms are mimicked at the remote alarm alerting users to the UPS anomaly. The UPS could also provide alarms to the building management system. Alternatively, an SNMP/Network Card fitted to the UPS enables key staff can be alerted by email or SMS messaging.

  • 16

    Can I get text or email alerts if something goes wrong?

    16UPS systems can have the facility to alert fileservers to shut down in an orderly manner when an outage has occurred or notify users by text/e-mail. Building Management Systems (BMS) can also be notified.

  • 17

    How do I dispose of my UPS batteries?

    Cetronic are a registered hazardous waste company and as such can dispose/recycle your sealed lead acid batteries.

  • 18

    Can I monitor the temperature and humidity in the area around the UPS?

    Yes, an external environmental sensor provides temperature and/or humidity information via the SNMP/Network card.